Frequently Asked Questions
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Are your pest control treatments safe for my children and pets?
Yes. All products used by Khera Care are registered with and approved by the relevant South African regulatory authorities. Before any treatment we will advise you on the correct precautions to take, including how long to vacate the treated area and when it is safe for children and pets to return. For households with young children, elderly occupants, or sensitive pets, we select the most appropriate product formulation to minimise risk while maintaining full treatment effectiveness.
What are the signs that I have a rodent problem in my property?
The most common signs include droppings along walls or in cupboards, gnaw marks on food packaging, cables, or wooden surfaces, scratching or scurrying sounds in the ceiling or walls at night, and smear marks along skirting boards and pipes where rats travel repeatedly. If you notice any of these signs, contact us immediately. Rodent populations breed rapidly and what starts as a minor problem can become a significant infestation within a matter of weeks if left untreated.
How often should I have my solar panels professionally cleaned?
In Gauteng’s climate, we recommend a professional solar panel clean at minimum every three to six months. Dust, pollen, bird droppings, and biological deposits accumulate quickly in Gauteng’s dry winters and summer storm season, and even a light layer of grime can reduce your panel output by fifteen to thirty percent. Regular cleaning ensures your system generates at its full rated capacity, maximising the return on your solar investment and extending the operational life of your panels.
How often should gutters be cleaned and when is the best time?
We recommend cleaning gutters at least twice a year, once before the summer rainy season and once after autumn when leaf fall is at its heaviest. In Gauteng, the summer thunderstorm season runs from October through to March, making September the ideal time for a pre-season clean to ensure your drainage system is fully clear when heavy rainfall arrives. Properties surrounded by large trees, or with known bird activity, may require more frequent cleaning to prevent blockages from building up between scheduled visits.
Will bird spikes and deterrents harm the birds?
No. All bird control solutions installed by Khera Care are humane and designed to deter birds from landing and roosting without causing them any physical harm. Bird spikes, tensioned wire systems, and netting simply make surfaces inaccessible or uncomfortable to land on, encouraging birds to move elsewhere without injury. Our methods comply with South African wildlife and animal welfare guidelines, and we will always recommend the most appropriate and least intrusive solution based on the specific bird species and areas affected on your property.
Do you offer ongoing maintenance contracts for commercial properties?
Yes. Khera Care offers scheduled maintenance contracts for commercial clients covering both pest management and exterior cleaning services. Contracts are tailored to the specific requirements of your business, your industry’s compliance obligations, and your operational schedule. Every service visit is documented and a written report is provided, giving you audit ready records for health and safety inspections, insurance requirements, and regulatory compliance. Contact us to arrange an initial site assessment and we will design a programme and a price structure that works for your business.
Will pressure washing damage my driveway, paving, or roof surface?
Not when carried out by a trained professional using the correct equipment and technique. The risk of surface damage comes from using the wrong pressure setting, the wrong nozzle, or the wrong cleaning agent for a specific surface type. Mistakes that are common with DIY pressure washing but that our team is trained to avoid. Before any clean begins, we assess the surface material and condition and select the appropriate pressure level and cleaning solution accordingly. Concrete, brick paving, clay tiles, IBR sheeting, and slate all require different approaches, and getting it right protects your surfaces while delivering a thorough, professional result.
Can you service multiple sites or large properties on a scheduled basis?
Yes. Khera Care is fully equipped to manage multiple sites, large commercial properties, and sectional title complexes on a scheduled service basis. Whether you are a facilities manager overseeing several office buildings, a property management company responsible for a residential estate, or a business owner with more than one trading location, we can design a consolidated service programme that covers all your sites under a single contract. You deal with one point of contact, receive consistent service across every location, and benefit from simplified scheduling, consolidated reporting, and fixed contract pricing that makes budgeting straightforward.